Genesis Experience

STRESS-FREE CUSTOMER EXPERIENCE

We always explore ways to bring our brand into customer's life in a harmonious way, realizing a stress-free environment through challenging the status quo.


Genesis Concierge Service represents an entirely new kind of luxury

 

Complimentary Scheduled Maintenance
Enjoy a worry-free ownership experience that includes Complimentary Scheduled Maintenance for 3 years or 36,000 miles; whichever comes first. Plus, complimentary oil changes every
7,500 miles.


 

Genesis Service Valet
For service and maintenance appointments, simply contact Genesis Service Valet, and we'll come to your location of choic
e    to pick up your vehicle and also extend you a Genesis loaner to use in the meantime.


 
 
 
Multimedia and Navigation Updates Advanced technology includes complimentary map updates to your vehicle's navigation system for three years, to ensure you're always accessing the most up-to-date mapping.




 

24/7 Enhanced Roadside Assistance
 
Once you take delivery of your vehicle, you're seamlessly enrolled in our 3-year complimentary 24/7 Roadside Assistance program. In the rare event your travel plans take an unexpected turn, Roadside Assistance will provide timely towing to the nearest Genesis dealership or authorized service facility.
 
Genesis Connected Services
 
Your Genesis includes the peace of mind of three years of Connected Services, which offers a suite of safety, guidance and remote features, such as Automatic Collision Notification, Enhanced Roadside Assistance, Destination Search powered by Google
and Remote Start.
 
SiriusXM® Traffic & Data
Avoid congestion before you reach it with detailed information on traffic speed, accidents, construction, road closures and more with complimentary SiriusXM Traffic & Travel Link for 3 years.



GENESIS INTELLIGENT ASSISTANT®

The Genesis Intelligent Assistant is a proactive app intended to help save the driver time and provide high levels of convenience. The app combines connected car features like remote start, data from the vehicle, the owner's smartphone and the internet with multiple layers of intelligence. This allows the Genesis Intelligent Assistant app to send proactive notifications and recommendations to Genesis owners in preparation for their drive.

3 Years of Connected Services
  

    GENESIS HOME
    Preview your Intelligent Alerts, remote Start, and search POI's

    INTELLIGENT ASSISTANT
    Sync the Genesis app with your calendar events to receive proactive notifications


    REMOTE FEATURE
    Check your engine, climate, and door lock status from your smartphone

    MONTHLY VEHICLE REPORT
    Access your vehicle health report and schedule service from the app

    POI DETAIL
    Search POI and send your destination to your Genesis in one tap

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